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Home > Privacy Policy

Privacy Policy

Privacy Policy – THEOS Wellness

Section 1 – What Do We Do With Your Information?
When you purchase something from THEOS Wellness, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address. This helps us understand your browser and operating system so we can improve your experience.

With your permission, we may send you emails about our store, new products, and updates.


Section 2 – Consent
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collecting and using it for that specific purpose.

If we request your information for a secondary purpose, such as marketing, we will either ask for your direct consent or provide you with an option to decline.

How can you withdraw consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us through our Contact Us page.


Section 3 – Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.


Section 4 – Platform Hosting & Data Storage
THEOS Wellness operates on a secure e-commerce platform that allows us to provide our products and services to you.

Your data is stored through secure databases and protected servers behind a firewall.

Payment Processing:
If you choose a direct payment method, your payment information is encrypted through Payment Card Industry Data Security Standard (PCI-DSS) protocols. Your transaction data is retained only as long as necessary to complete your purchase, after which it is securely deleted.

All payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover).


Section 5 – Third-Party Services
Third-party providers used by THEOS Wellness will only collect, use, and disclose your information as necessary to perform the services they provide.

However, some providers (such as payment processors) have their own privacy policies. We recommend reviewing their policies to understand how your information is handled.

Please note that some providers may operate in different jurisdictions. If you proceed with a transaction involving a third-party service, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.


Section 6 – Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission is 100% secure, we follow PCI-DSS requirements and additional industry standards.

Cookies:
We use cookies to recognize repeat visits and understand how users interact with our site. This helps improve your shopping experience. You may disable cookies in your browser settings; however, some features of the site may not function properly.


Section 7 – Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.


Section 8 – Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will take effect immediately upon posting. If significant updates are made, we will notify you on this page.

If THEOS Wellness is acquired or merged with another company, your information may be transferred so we can continue providing products and services to you.


Questions & Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or request more information, please contact us through our Contact Us page.

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